RETURNS & EXCHANGE
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PLEASE SHOP MINDFULLY AND ONLY PURCHASE WHAT YOU NEED.
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ROZEWOLK IS A SMALL BUSINESS SO PLEASE TAKE INTO ACCOUNT THAT MEANS WE DO NOT HAVE THE SAME POWER AS BIG BUSINESSES TO PROCESS RETURNS. WE'D BE THANKFUL IF YOU SHOP MINDFUL.
BE AWARE THAT VINTAGE & 2ND HAND ITEMS ARE NOT NEW AND MIGHT SHOW THIS A LITTLE. WE LOVE THAT THE CLOTHING HAS A (HI)STORY!
IF THERE ARE ANY BIGGER FAULTS LIKE, STAINS OR MISSING BUTTONS, WE WILL PUT IT IN THE DESCRIPTION AND SHOW IT ON THE PICTURES.
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OUR HANDMADE ITEMS ARE NEW MADE WITH CARE, AND ARE NEW. SO IN THIS CASE YOU CAN EXPECT A NEW ITEM.
WE BELIEVE IN GOOD CRAFTMANSHIP.
ANY SPECIFICATIONS CONCERNING FABRIC/FIT/CARE WILL BE MENTIOND. BUT YOU CAN ALWAYS CONTACT US IF YOU HAVE ANY QUESTIONS!
IF THERE ARE ANY BIGGER PROBLEMS, OR SOMETHING WE FAILED TO MENTION WE CAN ALWAYS FIND A SOLUTION. FOR EXAMPLE, WE CAN REPAIR YOUR ITEM OR PAY FOR REPAIR COSTS. BUT YOU CAN ALSO CHOOSE FOR A REFUND IN THIS SITUATION. DO KNOW THAT YOU HAVE TO PAY THE RETURN SHIPPING COSTS YOURSELF.
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